
Unclaimed
FatCow Reviews
1.8K
CLAIMED LOSSES
10
TOTAL REVIEWS
1
ISSUE RESOLVED
FatCow Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerrible customer service
I had my site go down -again.. while trying to get it up I somehow managed to renew my domain and they charged me 3 separate times. I called to get a credit and was told they couldnt credit me - I have it renewed now for 5 years- I am 68 and retiring next year- plus after my site crashed again will not continue with fatcow.
ID
Loss
$60
Preferred solution
Full refund
New Reviewer
Domain on Hold Without Resolution
We have responded to every email and request and they have kept our website on hold for a week now. We have just filed a complaint on ICANN'S website because they have exceeded the guidelines for a registrar's timeframe to resolve an issue. Their customer service keeps telling us that we'll get a phone call from the ownership team within 24 hours, and that has not happened yet.
ID
Pros
- Price
Cons
- Unresponsive
- Unhelpful
- No tech support
Reason of review
Poor customer service
Loss
$5
Preferred solution
Deliver product or service ordered
New Reviewer
Take money on PayPal for no service. DO NOT USE THEM
I initially purchased all materials from FatCow in order to setup my website and paid for a year subscription for hosting. In the end I did nothing and never used their services or materials. One year later they took an additional $97 for a further year of hosting and refuse to reimburse me. I have contacted them twice and they don't bother to reply. Not a nice company to do business with. I would not recommend them to anyone. It surely cannot be legal to take money for providing no service. What has happened to morals and ethics? Why do businesses think it's OK to rip people off? They know there is nothing I can do so they don't even bother to respond. PayPal are not involved because, for them, it was a legitimate transaction.
ID
Cons
- Pushy
- Greedy
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Receiving spam after registering
After I registered for WordPress hosting with FatCow, I get spammed every day with ads from companies I don't even know about my website, and their all from FatCow. I am very upset about this. After I registered for WordPress hosting with FatCow, I get spammed every day with ads from companies I don't even know about my website, and their all from FatCow. I am very upset about this. After I registered for WordPress hosting with FatCow, I get spammed every day with ads from companies I don't even know about my website, and their all from FatCow. I am very upset about this. After I registered for WordPress hosting with FatCow, I get spammed every day with ads from companies I don't even know about my website, and their all from FatCow. I am very upset about this.
ID
Cons
- Unsolicited spamming
Reason of review
Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer